Resolution number
16
Whereas
- The federal government is undertaking to develop an accountability framework for settlement services to fulfill new Treasury Board guidelines;
- Settlement agencies are committed to being accountable to funders, clients and the community;
- It is in the interest of both CIC and NGOs to work closely on this project;
- CCR's Resolution 4, May 1999 addressed this issue but unfortunately the LINC study seems not to have been distributed as indicated would happen in the August 18, 1999 letter from CIC;
Therefore be it resolved
That the CCR encourage Citizenship and Immigration Canada to:
- Develop the framework in a transparent, accountable manner by:
a) engaging in meaningful two-way consultations;
b) ensuring benefits from frontline and academic expertise in the provision of adult education, employment and settlement services;
c) conducting business in an open and transparent manner, including posting on the internet such documents as, inter alia, studies, reports and meeting minutes; holding regional meetings with open invitations to contract holders; and reporting to all relevant umbrella groups; - Develop the framework in such a manner as to strengthen, facilitate and improve service delivery;
- Develop the framework acknowledging the complexities of managing both large and small NGOs and with the intent of facilitating sound, efficient management thereof;
- Clarify the distinctions and interconnections between: performance measurement/ program evaluation; outputs/outcomes and quantitative/qualitative indicators.
Subject
Working Group
Immigration and Settlement