Settlement and mainstream services

Resolution number: 
June 1994
  1. All social service agencies (mainstream and non-governmental) hold as fundamental principles that services must meet the specific needs of the populations served and that clients have the right to self-determination;
  2. All social services must respect the clients' choice as to the most appropriate service delivery system and offer diverse models of services to meet these individual needs;
  3. The understanding of settlement needs of immigrants and refugees has developed significantly over the past 10 years and has responded to the reality that newcomers' adjustment is of varying length depending on a variety of factors, which include language, cultural, social supports and integration, etc;
  4. Non-governmental settlement service agencies have evolved in meeting these needs and have developed a very comprehensive and specialized knowledge base for service delivery;
  5. Mainstream services are only beginning to address the issue of access to services by an increasingly diverse population;
  6. The accessibility and adequacy of such services are only in the developmental stages and these service agencies are still struggling with their internal adjustments to personnel and organizational change;
  7. Historically, non-governmental settlement services have not only been pioneers but have been providing leadership in developing settlement services to a constantly changing population;
  8. Mainstream social services are increasingly calling on the expertise of non-governmental settlement services to assist them in their transition to providing more accessible and culturally appropriate services to a population that they have not served in the past;
  9. Non-governmental settlement services have been meeting, and will continue to meet the needs for service in this area;
Therefore be it resolved: 

That the CCR communicate to the appropriate governmental and social service bodies at every possible opportunity that:

  1. Non-governmental settlement services are an integral part of the social service delivery system and that the expertise of these services must be fully recognized;
  2. Non-governmental settlement services must have equal access to funding for social services; 3. Ongoing funding must be made available to ensure continuity of services and to maintain quality of services through appropriate resources for planning, delivery and evaluation.
Working Group: 
Immigration and Settlement