Double/triple reporting - ARS and ICAMS

Resolution number
7
Whereas
  1. The government of Canada made a commitment to Canadians for efficient program management in the document "Results for Canadians";
  2. The government of Canada made a commitment to the Voluntary Sector for rational reporting systems in the Voluntary Sector Accord and its Code of Good Practice on Funding;
  3. LINC providers in Ontario are being forced into a triple reporting structure because CIC's two computer systems, the regional ARS and the national iCAMS, are incompatible and unreliable;
  4. ISAP providers in Ontario are being forced into double reporting because NHQ and Ontario Region do not have the same reporting requirements;
  5. Both LINC and ISAP providers are forced to input large amounts of client data into systems with no capacity to assist program management;
  6. CIC provides no realistic support for this administrative burden;
Therefore be it resolved

That CCR write to Treasury Board and CIC urging them to:

  1. Stop the implementation of iCAMS until the issues between CIC national and CIC region have been resolved.
  2. Review the iCAMS system in light of the new Voluntary Sector agreement to ensure that it conforms with the Code of Good Practices on Funding.
  3. Take into consideration CCR's previous resolutions from May 2001(Res. 1), Dec. 2000 (Res. 16) and May 1999 (Res. 4).
Subject
Settlement services
Working Group
Immigration and Settlement