A well-informed discussion on the refugee determination system is in the 
interests of both refugees and Canadians generally.  Unfortunately, the
public is too often presented with media reporting on this issue that is
unbalanced and ill-informed.  The Globe and Mail’s 16 April 2005 article
“Canada’s welcome mat frayed and unraveling” is a prime example.  It
claims to address the “serious flaws” in the system: while itself exemplifying 
many of the “serious flaws” in media coverage of the refugee system.
                                      1.    Anecdotes don’t always exemplify the process 
                    While anecdotes can sometimes illuminate a problem it is a mistake to assume 
                    that individual cases, especially taken out of context, are necessarily indicative 
                    of a generalized problem.  Harjit Singh’s long sojourn in Canada certainly 
                    captures the attention because it is so extraordinary, but the very fact that
                    it is extraordinary means that it is a bad place to start if your aim is
                    to understand what ordinarily works or doesn’t work in the refugee system.
                                      2.    The refugee claim process is not broken
                    It is a mistake to start from the premise that the refugee claim system
                    is broken.  In fact, Canada’s system, while it has some serious flaws, 
                    is very solid in its fundamental aspects.  It gives claimants a chance 
                    to be heard by a specialized and independent tribunal, usually represented 
                    by a lawyer.  The Canadian refugee determination system has earned an 
                    excellent international reputation.  An impartial evaluation of the system
                    should look at what are considered the strengths of the system, something 
                    that is not attempted by the Globe article which seems only interested in 
                    arguments that buttress its starting premise that the system is broken.
                                        3.    Refugee determination systems don’t deport 
                      A refugee determination system exists to determine who is a refugee and
                    who is not.  Once the determination system has done its job, the government 
                    may ask claimants found not to be refugees to leave the country (or decide 
                    to allow them to remain in Canada for other reasons).  It is a mistake 
                    to assume that there is something wrong with the refugee determination system 
                    if refused claimants are not quickly deported by the government after determination.  
                    The government may decide for compelling reasons not to deport certain claimants 
                    (e.g. if they come from a country where there is a generalized risk) or the 
                    government may be slow getting around to the deportation.  Harjit Singh 
                    was refused refugee status relatively soon after he arrived: whatever the 
                    reasons for him not being deported in the subsequent years (and there were 
                    many periods when he was legally deportable), it was not the fault of the 
                    refugee determination system.  No matter how efficiently the refugee 
                    determination system functions, it does not deport those found not to be refugees.
                                        4.    The refugee determination system needs to make the 
                      right decision
                      Government officials frequently say (as quoted in the Globe and Mail article) 
                    that we need a system “with more finality, that at some point no has to mean 
                    no.”  The point sounds reasonable, but it is a mistake to assume that 
                    when the answer is “no” it is always the right answer.  A decision that 
                    wrongly finds a person not to be a refugee may lead to the person being sent 
                    back to face persecution, torture or even death.  If we care about human 
                    life, this scenario should preoccupy us more than whether claimants who don’t 
                    need our protection stay too long in Canada.  In the current refugee 
                    determination system, wrong decisions go uncorrected because the government 
                    has not implemented the Refugee Appeal Division, despite the fact that it 
                    is an integral part of the law passed by Parliament.  This is the most 
                    significant flaw in Canada’s refugee determination system, for which Canada 
                    has been criticized by the UN High Commissioner for Refugees and the Inter-American 
                    Commission on Human Rights.  Yet, the Globe article only mentions it 
                    in passing.
                                        5.    Canada has international obligations not to deport 
                      people to torture or persecution
                      Canada’s refugee determination system is not simply a response to a Canadian 
                    whim: it attempts to give life to our international human rights obligations.  
                    The Convention relating the Status of Refugees obliges us (and other countries) 
                    not to deport refugees directly or indirectly to persecution.  The Convention 
                    against Torture prohibits us from sending anyone to face a substantial danger 
                    of torture.  It is therefore flawed reporting to quote John Manley saying 
                    that “we can meet our obligations by bringing people largely from UNHCR camps 
                    anywhere in the world” without pointing out that John Manley is wrong.  
                    No matter how many refugees we bring from camps (and we could certainly bring 
                    more than we currently do), we have not fulfilled our obligations, unless 
                    we also make sure that we don’t send anyone back to persecution.
                                        6.    Interdiction measures prevent refugees from seeking 
                      Canada’s protection
                      Measures such as the safe third country agreement, interdiction officers 
                    posted overseas and the imposition of visa requirements prevent refugees fleeing
                    persecution from reaching safety in Canada.  Those most affected are
                    the poor and those from countries where the human rights violations are the
                    most serious.  The Globe article fails to grasp this essential point: 
                    it congratulates the government on bringing in more of these interdiction 
                    measures, and yet also complains that war-torn countries such as Sudan and 
                    Afghanistan are not among the top nationalities of claimants. The article 
                    also fails to appreciate that interdiction, by its very nature, excludes many
                    refugees and, by leading indirectly to their return to persecution, represents
                    a breach of international treaties signed by Canada.
                                        7.    Public opinion on refugee claim issues is largely 
                      formed by media
                      Many Canadians derive most or all of their knowledge of the refugee claim 
                    process from the media.  When media reports keep pronouncing the system 
                    broken, it is not surprising that opinion polls show that many Canadians think
                    it needs fixing.  For media to quote those opinion polls as an indication
                    that the system is broken ignores the role that the media themselves play
                    in forming those opinions.
                                        8.    Misinformation does not contribute to a useful discussion
                      The Globe article makes many errors of fact, undermining the possibility 
                    of a well-informed discussion.  For example: 
                  
                    -  Claims pending on 31 December 1988 were dealt with in a separate backlog 
                      process and therefore can hardly be said to have “hobbled the process right 
                      from the start.” 
-  Ottawa did not broaden the definition of refugee to include “those
                      who could be persecuted because they are gay or abused spouses”: courts ruled 
                      that the existing definition covered people persecuted on the basis of their 
                      gender or sexual orientation.
-  It is misleading to say that claimants can apply to review a negative 
                      judicial review: in fact, most applications for judicial review are denied 
                      leave, which cannot be appealed, and those that are heard can only be appealed 
                      to the Federal Court of Appeal if a question is certified by the Federal Court
                      judge.  Furthermore, claimants who apply to the Federal Court for review
                      of a pre-removal risk assessment or a humanitarian and compassionate review
                      can only do so with leave and they can be deported while the Federal Court
                      is still studying the application.
 9.    Inventing evidence is not legitimate reporting
                    The Globe article is accompanied by a chart that purports to show the “immigration 
                    process.”   It is referred to in the article as a “labyrinth of 
                    confusion.”  Indeed, it is full of confusion, but it mostly reflects 
                    the confusion of the drafter, who seems to have been only very loosely inspired 
                    by the actual immigration process.  One suspects that it was developed 
                    with a view simply to creating a “labyrinth of confusion.”  Presumably 
                    a similarly incomprehensible and inaccurate chart could be developed to “demonstrate” 
                    the complexity of any process one wanted to condemn.
                                      10.    Those with most expertise on the subject should 
                      be consulted
                    Serious discussion of an issue should include consultation with those most 
                    knowledgeable about the policies and realities.  Yet, the Globe article 
                    does not include any input from organizations that advocate for refugees, 
                    nor indeed from those most affected, refugee claimants themselves. It does 
                    include some quotations from Professor Catherine Dauvergne, who “believes 
                    Canada should retain the positive elements in its system” but this point is
                    only introduced towards the end of the article and is never explored.  
                    How credible would we consider an article attacking the health care system 
                    if the commentators quoted were predominantly people who neither used the 
                    system nor worked closely with it?
                   
                 
                 
                 Refugee claimants ask Canada for protection from return to persecution.  
                   In many cases, their fears are well-founded and they rely on us to treat them
                   fairly.  In Canada, as in many other parts of the world, refugee claimants
                   are often the victims of prejudice and misinformation.  Given their
                   vulnerability, we owe it to them – and to our own self-respect – to look
                   beyond the prejudice and misinformation to ensure that justice is done to
                   refugees.